CSAA Systems Availability
Marketing Service Degredation
Investigating - Marketing is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 26, 2026 - 21:34 MST
C360 Service Degredation
Investigating - C360 is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 26, 2026 - 21:02 MST
Sales Operational
Sales Central Operational
MyQuote Operational
Dash Operational
Service Degraded Performance
C360 Degraded Performance
Pega Marketing Degraded Performance
Partner Central Operational
PAS Operational
Rating Operational
DXP Operational
PASDoc Operational
PAS Vinlookup Operational
Billing Agent Operational
LivePerson Operational
Payment Operational
Payment Central Operational
PayPilot Operational
Payment Tool Operational
CPM Payment Tech Operational
HashiCorp Operational
Paymentus Operational
QCHub Operational
SuspenseHub Operational
BankingHub Operational
Fulfillment Operational
Kofax Operational
Fastlane Operational
DCM Operational
DCS Operational
PAM User Repository Operational
Premium Change Tool Operational
Claims Operational
CAS Operational
Customer Self Service Operational
MyPolicy Operational
Mobile MyPolicy Operational
QuickPay Operational
End User Digital Experience Operational
iPortal Operational
Amelia/IVR Operational
Admin Portal Operational
Corporate Website Operational
LenderHub Operational
My GPS Operational
Customer Data Hub Operational
CDH Operational
IPortal-CDH Operational
MyA/IVR-CDH Operational
Admin Portal-CDH Operational
MyGPS-CDH Operational
Corporate Website-CDH Operational
QuickPay-CDH Operational
Kofax-CDH Operational
Fastlane-CDH Operational
DCM-CDH Operational
MyPolicy-CDH Operational
Batch Operational
Automic Operational
Axway(https) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 26, 2026

Unresolved incidents: Marketing Service Degredation, C360 Service Degredation.

Jun 25, 2026
PAM User Repository Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:31 MST
Investigating - PAM User Repository is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:54 MST
PAS Vinlookup Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:31 MST
Investigating - PAS Vinlookup is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:48 MST
PASDoc Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:31 MST
Investigating - PASDoc is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:49 MST
Kofax Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:16 MST
Investigating - Kofax is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:48 MST
DCM Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:13 MST
Investigating - DCM is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:50 MST
Payment Central Back Office Service Degredation
Resolved - This incident has been resolved.
Jun 25, 17:12 MST
Investigating - Payment Central Back Office is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 25, 16:46 MST
Server Patching Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:33 MST
Scheduled - The CSAA SRE DI Platform Support team will conduct monthly maintenance across multiple applications on 06/24/2026. While we do not anticipate significant disruptions, users may experience brief connectivity interruptions during this time.
If you encounter any availability issues after the maintenance window has concluded, please contact the IT Service Desk at 877-554-2911.
Jun 24, 21:32 MST
Jun 24, 2026
Axway(https) Service Degredation
Resolved - This incident has been resolved.
Jun 24, 21:33 MST
Investigating - Axway(https) is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 24, 21:26 MST
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
C360 Service Degredation
Resolved - This incident has been resolved.
Jun 19, 12:25 MST
Investigating - C360 is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 19, 11:02 MST
INC0419133 - MCC - Multiple applications are not accessible.
Resolved - A failed Gratuitous ARP (GARP) caused Firewall 1 to ignore session synchronization, indicating an issue with the High Availability (HA2) link. The hardware itself is verified as functional. Traffic flow was successfully restored by failing back to Firewall 1
Jun 19, 00:05 MST
Jun 18, 2026
Kofax Service Degredation
Resolved - This incident has been resolved.
Jun 18, 22:25 MST
Investigating - Kofax is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 18, 21:59 MST
DCM Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Jun 18, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 MST
Scheduled - DCM application will be undergoing scheduled maintenance. There will be delays in sending/receiving email communication requests.
Jun 17, 08:50 MST
C360 Service Degredation
Resolved - This incident has been resolved.
Jun 18, 06:59 MST
Investigating - C360 is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 17, 22:12 MST
Jun 17, 2026
Jun 16, 2026
Corporate Website Service Degredation
Resolved - This incident has been resolved.
Jun 16, 03:49 MST
Investigating - Corporate Website is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 16, 03:34 MST
Jun 15, 2026
CAS Service Degredation
Resolved - This incident has been resolved.
Jun 15, 08:09 MST
Investigating - CAS is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 14, 22:48 MST
Jun 14, 2026
Claims Administration System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 23:15 MST
Verifying - Verification is currently underway for the maintenance items.
Jun 14, 23:15 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 MST
Scheduled - The CSAA CISS PL Engineer and Support team will conduct monthly maintenance on the Claims Administration System on June 14th, 2026. It is reasonable for customers to expect losses of availability to the Claims Administration System within the specified maintenance window. During this time, please refrain from accessing the system or making any changes, as we will be performing administrative data updates in the CAS application. If you encounter any availability issues after the maintenance window has concluded, please contact the IT Service Desk at 877-554-2911.
Jun 12, 14:36 MST
PAS 26.06 Monthly Release
Completed - The scheduled maintenance has been completed.
Jun 14, 01:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:30 MST
Scheduled - The online Policy Administration System (PAS) will be unavailable due to scheduled maintenance.
May 28, 10:27 MST
Jun 13, 2026
Dash Service Degredation
Resolved - This incident has been resolved.
Jun 13, 22:07 MST
Investigating - Dash is experiencing a Service Degredation. Our team has been notified and is investigating.
Jun 13, 21:56 MST
Jun 12, 2026

No incidents reported.

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