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INC0405061 - MyPolicy not found error after generating OKTA code - Resolved

Incident Report for CSAA Systems Availability

Resolved

The issue impacting Mypolicy has been resolved.

Posted Apr 27, 2026 - 09:02 MST

Investigating

Insureds are receiving an error when accessing MyPolicy web. Support teams are aware and working towards a resolution.

Posted Apr 27, 2026 - 08:07 MST

This incident affected: Customer Self Service (MyPolicy).

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×No issues

×Performance Degradation

×Partial Outage

×Major Outage

×Under Maintenance